Property Management for Multi-Family Buildings Berlin
Property management for your multi-family building in Berlin.
Rent management, service-charge statements, tenant changes, maintenance with our own contractor pool and reporting for owners. For buildings from 20 units in Berlin and Brandenburg, also spread over several buildings, also for communities of heirs and family companies.
For these buildings.
A multi-family building is a business of its own: leases, the annual service-charge statement, building services with inspection intervals and tenants who expect answers. We take this on for private owners, communities of heirs and family companies.
Pre-war building (Gründerzeithaus)
Front building, side wing and rear building, often with shops on the ground floor. Roof, facade and pipework need planned and documented maintenance.
Post-war building
Residential buildings from the 1950s to 1970s with a central heating plant and lift. Here maintenance, inspection intervals and energy-efficiency questions come first.
New build
We take over new buildings on completion, including first letting, apartment handovers and pursuing warranty defects against the construction companies.
Mixed residential and commercial building
Apartments and commercial units in one building, with separate accounts. For the commercial units we monitor terms, options and index adjustments.
Several buildings as a portfolio
Two or more buildings, together from 20 units, managed jointly and combined in one report, per building and for the whole portfolio.
Services
What we take over for your building.
Commercially, technically and legally organised, with fixed responsibilities. You decide from what amount we agree repairs with you.
Rent management
Posting of rent due, incoming payments, reminders and tenant communication, with a rent account for each apartment. You see arrears in the monthly report, not only in the annual statement.
Property managementService-charge statements
Statement (Betriebskostenabrechnung) for each apartment within the statutory deadline, with receipts, allocation keys according to the lease and the heating-cost statement from the metering provider. We answer tenants’ objections.
What does property management cost? (German)Tenant changes
Review of the termination, apartment inspection, settlement of the deposit, re-letting according to the rent index (Mietspiegel) and the rent cap (Mietpreisbremse), lease and handover protocol.
Berlin rent cap (German)Maintenance with our contractor pool
Regular inspections, small repairs through our contractors, comparison of quotes for larger measures, commissioning, supervision and acceptance.
Technical managementRent cap and index-linked rent
Rent increases according to the rent index and the statutory cap (Kappungsgrenze), index-linked rents based on the consumer price index, and the rent cap for new lettings. With deadlines, justification and the required information to tenants.
Rent increase calculator (German)Reporting for owners
Monthly report with rent due, rent received, arrears, vacancies and ongoing measures. Annual summary for your tax adviser. In German, English, Turkish or Arabic.
Reporting in detailFees
Fixed price per unit and month.
After the first consultation we look at the building, the tenant list and the condition of the records. You then receive a quote with a fixed price per unit and month for day-to-day management. It depends on the number of units, the share of commercial space and the reporting you require, not on the number of calls or letters in a month.
Services that do not arise every year and not in every building are billed by time. The rates are stated in the quote before you sign.
Included in the fixed price
Rent accounting, posting of rent due and reminders
Service-charge and heating-cost statements
Tenant communication and correspondence
Inspections, commissioning and supervision of repairs
Monthly report and annual summary
Billed by time
Tenant changes with inspection, re-letting and handover
Support in court proceedings, for example eviction or rent arrears
Construction supervision for larger repairs and modernisation
Change of manager
Switching property managers in 90 days.
For a single building, 90 days from notice are usually sufficient if contract, records, accounts and takeover date are settled in this order. What the previous manager must hand over and where handovers get stuck is described at Hausverwaltung wechseln (in German).
Review the contract
We look at your current management contract and determine the notice period, the required form and the earliest possible date for the change.
Give notice
You give notice in time and with proof of receipt. On request we prepare the letter.
Request the records
Leases with amendments, rent accounts, deposits, service-charge statements, utility and maintenance contracts, keys. We request them with a deadline and check them for completeness.
Switch the accounts
Rent account, direct debits, utilities, insurance and service providers are switched to the new manager.
Takeover date
Tenants are informed in writing. From the takeover date, incoming rent, correspondence and repairs run through us. The first monthly report follows.
After the takeover we check every rent against the lease and the rent index. Whether an increase or an index adjustment is possible can be calculated in advance with our German-language tools: Mieterhöhung berechnen and Indexmiete berechnen.
Communities of heirs and family companies
One building, several owners.
Many multi-family buildings in Berlin belong to communities of heirs or family companies. The co-heirs often do not live in Berlin and have different expectations. The management has to deal with this without taking sides.
One point of contact
All co-owners have the same contact person in the management. Enquiries from tenants, contractors and authorities come together with us.
Reporting to everyone at the same time
The monthly report goes to all co-owners at the same time with the same figures: rent received, arrears, expenses and account balance.
Payouts by share
We pay out surpluses to the co-owners according to the shares you specify and document every payout. The annual summary per owner is available for the tax adviser.
Preparing decisions
For repairs, modernisation or re-letting we present quotes and figures so that the community can decide. The decision remains with the owners; we do not provide legal advice.
Articles
From our management practice.
Our articles are published in German.
Was kostet eine Hausverwaltung? Kostenmodelle, Preisfaktoren und Vertrag
Wie Hausverwaltungen abrechnen, was in der Grundvergütung steckt und was extra kostet, wovon der Preis abhängt, worauf Sie im Verwaltervertrag achten und ob Verwaltungskosten auf Mieter umgelegt werden dürfen.
Mietpreisbremse Berlin: Was Vermieter bei der Neuvermietung beachten müssen
In Berlin gilt die Mietpreisbremse im gesamten Stadtgebiet bis zum 31.12.2029. Wie die zulässige Miete berechnet wird, welche Ausnahmen es gibt, welche Auskunft Sie vor Vertragsschluss geben müssen und was bei einem Verstoß droht.
Mietrecht 2026: Was beschlossen ist und was noch im Verfahren steckt
Die Mietpreisbremse ist bis Ende 2029 verlängert, eine größere Mietrechtsreform liegt dem Bundestag vor. Ein Überblick mit exaktem Verfahrensstand, damit Vermieter Geltendes von Geplantem trennen können.
Frequently asked questions
From what size do you manage a multi-family building?
From 20 residential units, also spread over several buildings, or from 500 m² of commercial space. Below that, we tell you openly in the first conversation whether we are the right manager for you.
What does the management of a multi-family building cost?
After the review you receive a fixed price per unit and month. It covers day-to-day management, the service-charge statement and the reporting. Tenant changes, court proceedings and construction supervision are billed by time; the rates are stated in the quote. What the price depends on is explained at Was kostet eine Hausverwaltung? (in German).
How long does a change of property manager take?
For a single building 90 days from notice are often sufficient. The earliest possible date is determined by the notice period in the existing management contract. We describe the process at Hausverwaltung wechseln (in German).
Do you also manage condominium owners’ associations?
Yes. For owners’ associations (WEG) from 20 units we take on the owners’ meeting, the business plan, the annual accounts, the owners’ contributions (Hausgeld) and the maintenance reserve. Details at WEG-Verwaltung (in German).
How can owners and tenants reach you?
By phone Monday to Friday from 9 am to 5 pm on +49 30 467 268 110, by e-mail to info@hepa-hausverwaltung.de or at our office at Kantstraße 154a, Berlin-Charlottenburg. We reply to enquiries via the form within one working day. Owners speak directly with the managing directors.
Which documents do you need for the takeover?
For the quote, a tenant list, floor plans or area figures and the existing management contract are sufficient. For the takeover we need the leases with amendments, rent accounts with open items as of the takeover date, proof of deposits, the service-charge statements of recent years with receipts, utility, maintenance and insurance contracts as well as keys and building records.
Request a quote.
Briefly state the number of units, the location of the building and your preferred start. We reply within one working day.
You speak directly with the managing directors:
Yetkin and Erkin Hepaydinli
More than one building?
For larger residential portfolios we offer property management, asset management and family office services, in Berlin, Brandenburg and nationwide.